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Internet working but not xbox live?


Please do not suggest i try the xbox support page ive tried all they’re suggestions twice and keep getting nothing, sometimes it pops up as an internet error when i test it but most of the time its a fault when trying to connect to xbox live, i know for a fact my membership hasn’t expired as my bank statement proves, this is made more annoying by the fact that im posting this at around 11pm and i was happily using xbox live at 2pm, switched the xbox off for an hour or two and when i came back, no access, its been suggested that its a problem with the ports, well number one, i cant change the ports as my computer runs off a different router which i can’t use for the xbox (as its wifi) and also why would it suddenly decide that those ports arent accessible anymore? considering its been fine for 3 days.

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