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why did my xbox live membership renew itself if the credit card i was using got canceled?

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i have the three month for 20 bucks and the credit card i had on my xbox i canceled it and got a new one and the old one still shows up and it renew for another three months idk why?

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2 COMMENTS

  1. well if you canceled the card, xbox live had no way of knowing that. They most likely will keep it in the system until you delete it from your live account.

  2. Unless you asked for your membership to not renew, then they will try to charge the old card again. If you didn’t update your account, then they don’t know the card is cancelled until they try to process it.

    What usually happens next is that they try to charge a couple of times; if it keeps failing then your account will be suspended (no Live access at all) until you call them to straighten out the payment options.

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