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If my Xbox keeps scratching disks will microsoft fix it for free or do i have to buy a new one?

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a new one would only be 199 because i already have a hard drive but if microsoft will fix it for free or less i would send it in.

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3 COMMENTS

  1. That’s a grey area. In some cases, MS has repaired the disk-scratching 360s for free (only if it’s under warranty) but in others they have declined it or asked for 200 bucks to repair it. Call them on 1.800.4MY.XBOX and ask them.

    You would probably be better off just buying a new Arcade.

  2. Microsoft would never do anything for you for free. You can get it fixed for cheap, faulty disc drives are quite common and would probably cost you under 30.

  3. They may if it’s still under warranty, but otherwise probably not. Call customer service and see what they tell you.

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