I have not been able to download the latest update for the playstation store. I have already contacted customer service and tried everything they said and nothing has worked. My ps3 downloads the update just fine then it goes to install and always quits at 14 percent everytime. I’ve tried a wired connection, wireless connection. My PS3 is new and NOT broke! The error code is 80029564. I can play multiplayer games just fine. I just can’t use the playstation store if I need to. If anyone has a fix for this it would greatly help.