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Xbox 360 “Open Tray” Question?

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Over the past 2 weeks my xbox has slowly but surely troubling me. I have the disc inside of the xbox it attempts to read the disc and obviously fails.On the dashboard the part where it would normally say “Play Halo 3 (For Example)” all it says is “Open tray.” I looked at the microsoftpage and there solution of removing exctraneous ahrdware such as the hard drive and replacing them.only worked temporarilly. Anyone here able to help?

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